Case studies
What actually changed
Glow Studio · Lazimpat, Kathmandu
Cut the end-of-day close from 40 minutes to 4
Glow ran three notebooks: one for the queue, one for the till, one for memberships. Reconciling them was a nightly argument.
8 chairs
Result
40 min → 4 min close
Rs 6,000 of expiring stock rescued in month one
Urban Cuts · Pulchowk, Lalitpur
Doubled retail attach rate by putting products on the ticket
Products lived in a separate book, so nobody sold them. Putting them on the session ticket changed the habit overnight.
4 chairs
Result
2.1× retail revenue
Zero stock write-offs since switching
Serene Spa Group · 3 branches, Kathmandu valley
Found out which branch was actually profitable
Consolidated reporting showed one branch was carrying the other two. They renegotiated a lease instead of opening a fourth.
22 chairs
Result
3 branches, 1 report
Repriced 14 services on real margin data