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Running a salon on real numbers

Operations, pricing, margin and the occasional engineering note. Written by people who have reconciled a till at 9pm.

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The end-of-day close is where salons lose money

Not through theft — through drift. Here is what a four-minute close actually looks like, and why the variance number matters more than the total.

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We audited a competitor showing 17 active sessions. The oldest had been open for 142 hours. Here is how we made sure ours cannot drift.

A colour service at Rs 3,500 can be less profitable than a cut at Rs 800. Most owners have never seen the number that proves it.

Most salon memberships are a discount with extra steps. The ones that renew change behaviour, not just price.

Store in AD, display in BS, never convert twice. A short note on getting Bikram Sambat right instead of bolting it on.

Contrast, tap targets and keyboard access are not a compliance checkbox when your user has wet hands and forty seconds.

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